Guest House in Bergamo Clean Beds in Cozy Rooms
Health and safety protocol COVID
Enjoy Bergamo with your family and friends.
We are taking care of you with our #besafe protocol.
Cleaning and routine sanitation of the rooms
At each departure, the room and the bathroom are completely sanitized and aired for at least 60 minutes.
More frequent cleaning of the air conditioning system
Both the inflow of external air and the frequency of cleaning the filters with the use of suitable disinfectant products have been maximized.
Safety equipment for guests and hotel staff
Specific personal protective equipment has been provided for hotel staff and a Safety Kit will be available for guests (Mask and disinfectant gel sachets). Guests will also find numerous hand sanitizer gel dispensers in all common areas and at hotel bars and restaurants.
Frequent Cleaning and reorganization of common areas
All the common areas of the hotel are sanitized several times a day with specific equipment. The areas have been reorganized to ensure social distancing and an adequate level of security. In this regard, special signs have been prepared that will help our guests maintain the correct distance and follow the anti-contagion rules and the correct routes to enter and exit the hotel and common areas.
Reorganization of the meeting and event spaces
The spaces and flows of entry and exit from the meeting and event areas have also been completely revised based on the rules of social distancing: all meeting rooms have adapted their capacities and are available in different set-ups to meet any needs of our guests.
New service solutions and food & beverage proposals
Breakfast is served à la carte or in your room with an innovative Breakfast Box. Our Chefs have created new proposals for lunch and dinner, favouring local products that follow the seasonality, with presentation and service methods that take into account all the safety criteria. All paper menus have been eliminated.
All Starhotels staff has been trained with the new procedures and service standards required by the security protocol and the certification process.
Involvement of our suppliers-partners
Our suppliers and partners have adopted the protocol and new guidelines for the safety of guests and staff.
Supervisory and certification committee
An internal Supervisory Committee has been set up to verify the various stages of protocol implementation, exercising control, monitoring and updating activities through the use of an internal structured certification process.